Our Pledge To You...
We want to earn your business by earning your trust. We will
keep the needs of you, our customer, first. We will advise you of any areas
of concern that may be safety related or warrant re-inspection in the near
future. After a thorough inspection on your vehicle, any required repairs
will be discussed with you for your understanding and approval. No repairs
will be performed without your informed consent. We will perform only the
repairs your vehicle requires. We will install only the highest quality,
name brand parts at fair prices. All parts installed by our professionally
trained technicians will meet or exceed original equipment specifications
and will be backed by our North American Warranty.
If there is something you want to know about your vehicle, or the repairs
we are performing, JUST ASK! We Will gladly answer your questions. By
Keeping this pledge, we hope to establish a long-term relationship with you
and your vehicle. The better we know your vehicle and your needs, the better
we can serve you. We want you to be a part of our family.
Thank you for your trust... and business.
I took my car here and I was very satisfied with the work done. I've been to other shops and I felt like I was getting ripped off but here I was very pleased with everything. The mechanics at the shop were very honest.
Honest, quick, cheap. Excellent service and down to earth guys.
Being female has put me at the mercy of a wide variety of auto technicians. Pointe Auto, in particular, Mike has restored my faith when it comes to finding an honest repair facility, especially when working on the older vehicle. His place of business was put on the radar for me when the dealership actually refused to work on my van. The tow driver who was not allowed to even unhook the vehicle was directed to Pointe Auto. It was a blessing in disquise. At every turn they have gone out of their way to insure that I could get back on the road safely. I am greatly indebted to their great professional service. They are highly recommended by me for their wonderful service.