Automotive Service Excellence
Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.
ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.
Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.
Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.
The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.
Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.
ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.
Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.
I took my car here and I was very satisfied with the work done. I've been to other shops and I felt like I was getting ripped off but here I was very pleased with everything. The mechanics at the shop were very honest.
Honest, quick, cheap. Excellent service and down to earth guys.
Being female has put me at the mercy of a wide variety of auto technicians. Pointe Auto, in particular, Mike has restored my faith when it comes to finding an honest repair facility, especially when working on the older vehicle. His place of business was put on the radar for me when the dealership actually refused to work on my van. The tow driver who was not allowed to even unhook the vehicle was directed to Pointe Auto. It was a blessing in disquise. At every turn they have gone out of their way to insure that I could get back on the road safely. I am greatly indebted to their great professional service. They are highly recommended by me for their wonderful service.